Frequently Asked Questions
Everything you need to know about your CLAE experience.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Simply visit our returns portal to start your process.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for faster delivery.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring your foot and comparing it to our chart for the most accurate fit.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay, as well as buy-now-pay-later options via Klarna.
Are your products sustainably made?
Yes, we prioritize eco-friendly materials and ethical manufacturing processes to ensure our fashion has a lower environmental impact.
Can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.